Q: How do I access the mobile app?
A: Search "Navigate Student" in your favorite app store and download it to a mobile device, including phones and tablets. Then, search "UNT" and login with your EUID.
Q: Can I use Navigate if I don't have a smart phone or tablet?
A: Yes! While the Navigate mobile app is the most convenient option for many students, we know that some people may prefer access through their desktop. To access the desktop app, visit unt.navigate.eab.com and login with your EUID.
Q: Why am I getting an error when I try to log in?
A: The Navigate app is for current students. If you are new to UNT, you will be prompted to download the app at orientation. If you are returning to UNT after some time away, you should be able to sign up for the app when registration opens for your start term! If you have questions, email firstname.lastname@example.org.
Q: How do I schedule an appointment?
A: In the app, select the purple Appointments button. If you need to use the desktop, login here. If the office you want an appointment with does not appear as as option for scheduling, visit appointments.unt.edu to find the right link or contact that office directly.
Click here for a step-by-step walkthrough for appointment scheduling.
Q: Who can I schedule an appointment with in the Navigate app?
A: All Academic Advisors schedule appointments through Navigate. Other services with scheduling through the app include: The Learning Center, Student Money Management Center, the Career Center, the First Generation Success Center, and the Emerald Eagle Scholars Program. To schedule an appointment with another office, visit their website or contact their front desk directly for instructions. We are constantly adding new offices to the app, so check back for more updates!
Q: My advisor told me that my appointment notes would be available in the app, but I can't find them.
A: For 180 days after your advising appointment, those session notes are available through the orange Reports button.
If you're looking for advising notes older than six months, you can access the full appointment note history here. Select the Reports tab from your home page and you can see all of your appointment summaries here.
Please note that appointment notes are only available for appointments completed after 3.2.21 and only apply to sessions scheduled through Navigate.
Q: Will I get notifications?
A: Yes! The default setting sends you push notifications for Study Buddy updates and to-do/event reminders. You can personalize your communications through Settings to also include or replace push notifications with text messages and/or emails to your student account.
Q: Who can I contact if I have trouble logging in or finding what I need?
A: Contact the Navigate team by emailing email@example.com.